What type of payment do you accept?

We accept Visa, Master Card, and Paypal.  We are currently working to accept all types of major credit cards.

Shipping

All our letters come with FREE shipping.

Return/Cancellation Policy

Pet Letters From Beyond will cancel/refund your order if a notice is received prior to us mailing out the letter.  If this notice is received prior to us mailing out the letter Pet Letters From Beyond will refund you 100{312004c592dd3a9b63f891ea34569868a19b166128ae8b78b80d268a7fad8862}.

Please note that Pet Letters From Beyond strives to get letters out within 24 hours from receiving the request.

If a cancellation notice is received after we have mailed out the letter, Pet Letters From Beyond will not be able to refund the order unless a mistake was made on our behalf. If Pet Letters From Beyond makes a mistake on your letter we will refund 100{312004c592dd3a9b63f891ea34569868a19b166128ae8b78b80d268a7fad8862} of your letter order upon receipt of a copy of the letter. Please email all cancellations to info@petlettersfrombeyond.com.

How long does it take to receive a letter?

Pet Letters From Beyond strives to process every order within 24 hours of receiving it.  This means your letter should arrive to your special someone with 5-7 business days depending on where they live.

Can I put more than 1 person in a letter?

Yes you can put more than 1 person in the letter. If you are to name more then one person make sure you fill in the first name as follows on the order sheet:

2 persons : Billy and Sally

3 persons or morn : Billy, Sally and Jenny

I have a promo code, how to use it?

On the checkout page, you will see a box that says promo code.  This is where you should put in the promo code.